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www.cometrue.com.au Rewards Come True is a fantastic product that has been delighting corporate clients and their customers since 2006. A Rewards Come True Card is much like an EFTPOS Card. It can be pre-loaded and topped up with funds and spent anywhere EFTPOS is accepted – over 60000 outlets in Australia. Our cards are not restricted to certain shops or shopping centres unlike store gifts card or prepaid Visa or MasterCard. Our corporate clients use Rewards Come True cards as promotional rewards, staff incentives, one- off customer rewards or even part of major Direct Marketing campaigns. In every application our clients are consistently achieving vastly improved results using our card programs. Cards can be designed with your organisations logo, campaign creative, or any design you choose for extra impact.

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www.spi-der-man.com — Internet Business Internet Business is the best way to increase your profit. And How could Your Internet Business can starting now? Earning money needs dedication and commitment as you need to make money in every big business. “Going mobile” will turn into the fastest, most effortless money you’ve ever made. EVERYBODY was talking about how to make money from cell phones. #1. Make and improve your business plan. Internet business need A plan to found goals and strategy for achievement. #2. Plan your Web site. Apply eye-catching layouts and graphics, but stay it as easy as possible. It must be ease of use for your consumers. #3. Verify with local rules and ordinances. When you’re running business from home, you might still need to be licensed and insured to meet the requirements of your region or city. #4. Promote your business. Register with search engines optimization, and exchange banner advertise and links with businesses matching to yours. Advertise online and offline. #5. Give awareness to the quality of your customer service. Do you propose varied methods of expense and a safe order method? Do you guarantee your products or services and give a simple return procedure? Put the convenience of your customers first and you’ll quickly develop the customer loyalty that is a key to success. #6. Mind the details. Maintain accurate financial, sale and inventory account, and you will know whether your business is turning an income. To learn more about …

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No matter what kind of service you give, it is important to build costumer loyalty for it would yield to generating profit and market sustainability. But since it still depends to the costumers whether they choose your product or services over another for a particular purpose, building costumer loyalty is a goal you have to work hard on to achieve. However, it is not that difficult. By making your own correct perspective, realistic goals, and proper actions, you will be able to make a generous number of loyal costumers that generate a pretty competitive profit. Here are the important tips:

Answer what the costumers need. Knowing the pulse of the market will give you the idea of the needs of the costumer. Once you know this, you can adapt your product or make a program that will answer what they want.

Improve costumer service. People love to feel they are special. And they would most likely to choose business where they can feel that kind of treatment. Go an extra mile by providing a good costumer service so that they will love going back and retaining their relationship with your business.

Remember the 20-80-rule. 20 percent of your costumers generate 80 percent of the sales. So if you are trying to develop costumer loyalty, do not go too far. Concentrate on that 20 percent. Not only you will give more time on each of them, you don’t have to worry about spending large amount of dollars trying to attract many people that would only give you small profit.

Stay at your boundaries. This means that you don’t have to extend your fences to build costumer loyalty. As a saying goes, “You cannot control what you cannot reach.” Take extra care of your current customers. Focus on people who are potential loyal costumers. Expand your territories only if you have succeeding on doing this.

Train Employees. Empowering your employees to make decisions can benefit your costumers and your business big time. Train them to interact with the costumers.

Work on employee loyalty. If your employees enjoy doing their job, they will enjoy relating to your costumers. The good vive that your business is creating will be trickled down to the costumers through your employees.

Be flexible. Solve the problems of your costumers. Do not just say it’s “company policy”. This will certainly draw away costumers and find another business that would be more “understanding”.

Be reliable. If you say the product will be there on Friday, then deliver it on Friday. Be true to your word. If something goes wrong and the deadline will not be met, compensate your costumer’s inconvenience by calling and informing them of what happened.

Give customer incentives. Give them reason to return to you and buy your product continuously; something that they can look forward to. There are many costumer incentives you can think of to build up costumer loyalty.

Improve your costumer relation through communication. Keep showing your costumers that they are important to you. It can be though a monthly flier, email newsletter, or a holiday greeting card. The point is, the more personal your relation to your costumer is, the more they can remember that you exist.

Lastly. Know their names. You have to get personal when relating to your costumers. Address them with their names. It would certainly make them more at home and return frequent.

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Have you ever wondered why some businesses may set up shop in areas that might not be very conducive to business and do quite well, while others are placed at major thoroughfares where walk by and drive by traffic are all but guaranteed, yet within six months they fold and the place goes up for lease or sale? The truth of the matter is that success is not always determined by your location – although it does play a vital role – but more often than not it is dictated by customer loyalty.

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Meet Susie from More Than Rewards!

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A friend of mine that owns three restaurants simply sat down and handwrote a post card to his customer list inviting them to join his rewards program and he had a 20% sign up off that mailing. During the previous 6 months, he distributed two other post card mailings, without the handwritten message, and never had more than a 5% response rate.

What made the difference?

This time he used cheapest and most effective loyalty building and customer retention tool in existence, a tool that is largely ignored because it is boring to the marketer. However, it is so exciting to the customer that it completely drowns out all other marketing messages it competes with. This powerful tool that nobody uses is a personal touch.

“Oh, it’s just that,” you say. “I thought he was going to talk about some new idea or technology that would magically attract and retain clients for me. Personal touch, blah, blah, blah.”

Gotcha! I’m sorry to tell you, but there is no magic pill for attracting and retaining clients. It takes work – work that many businesses today fail to invest in. They don’t spend time to write a personalized handwritten note or make a personal phone call because that kind of stuff is boring. It takes too long. Taking the time to sit down and think of what you want to write, find a nice card, actually write the note, stuff it into an envelope, put a stamp on it and mail it. Are you kidding? Why not send an email, it’s so much easier!

When trying to create loyalty and build customer retention, easier is not always better!

What catches my eye about a service provider is not the easy things they do, but the things I perceive as they’re going out of their way to do for me.

After receiving cost hikes and poor service from my local cable service for years, I had come to detest them to the core. I would have sworn my prejudice was so ingrained it would be impossible for them to overcome. Yet, I melted with just one personal gesture on their part.

My cable box went out. The company sent someone over two days later and replaced the box. Not great, but OK. The very next day, I received a handwritten note by the cable guy…yeah! The cable guy! He thanked me for being a customer in his own handwriting. I immediately thought, if a guy that doesn’t get paid the big bucks at the company would still take the time to send me a handwritten note the day after he performed a service for me, then that’s a company I like doing business with.

Here Are My Top 6 Loyalty Building Handwritten Notes You Should Be Writing To Attract & Retain New Clients:

1. Always have a stack of “Thank You” notes on your desk. — Write at least one a day for anything or anyone that strikes your fancy. Just get it written and in the mail. You would be surprised how writing a thank you note to a clerk that helped you in a store can sometimes work its way back to you in very strange and positive ways.

2. Have an idea that people need to know about? – Send out a handful of notes asking people to lunch or breakfast to run an idea by them. 10 of these a month and your sales will go through the roof

3. Birthday and holiday cards – need is say more? And don’t send a lousy pre-printed one or a card with just a signature. That is a slap in the face. Take the time to write a brief message, then and only then, sign it.

4. Attach a note to an article that you read – nothing makes a person feel more important than when you send an article to them about an interest of theirs with a personal note attached. People work with people that do the little things.

5. Haven’t seen you in a while – sending a note to check-in with someone can result in business you never dreamed of

6. Send something to make them smile – a joke, a funny news story or personal account. This will change your whole relationship to that of a friend and people buy from friends.

Writing a note is one of the simplest, easiest and most cost effective ways to build loyalty and retain clients, yet it is the most under utilized marketing tool in business today. Pick up a pen. Write a note and watch the magic begin.

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